|
Do you back-up my website? |
No we don't, instead we provide a rapid one click back-up tool for your website, Email and databases at your domain's Control Panel. Do your own back-ups as frequent as you want and store your data in your computer. Data back-ups can save you a lot of time and frustration especially when you mess up with scripts, you can always reverse. |
|
Can I see some of the websites you are hosting? |
|
How do I create a fast loading site? |
|
Well here are the tricks to balance beauty and speed. Minimise the use of images and wherever you have to, use reasonable size optimised graphics especially front page is very crucial. Don't invest so much on photo galleries and heavy flash files. Use css styles, not embedded in every page but linked and if you can, define all your styles in one css file. An external css file will be cached. Your visitors should not load any byte that is not necessary. Make most of your site in html if possible. Avoid using too much tables. Do not scale images in html, use exact sizes, photos from a digital camera can be a whole football field! Wenye subira pia wamepungua ulimwengu wa sasa! |
|
How do I make my site indexed by search engines like google? |
|
Have all meta tags in place. Use a robots.txt if you can. Include your site in as many directories as you can. Link to us, when people search for jambonex, they will find you as well since jambonex is a high traffic site. If you want comercial aggressive advertising of your website in google or facebook contact us. |
|
Do you provide a website creator? |
|
Yes and its free. You will find it in your control panel. If you just want to edit html pages we also have a wysiwyg html editor in your control panel. |
|
Why is my computer becoming so slow? |
With time you may have installed programs that are running in the background everytime you put on your computer. Shut them up and open them only when you need them. Click on start then run then type msconfig on the small window and click ok. Choose auto start tab and de-select any program like adobe, digital whatever etc. Just leave necessary ones like your antivirus program and some system programs. Make sure you know what you are doing. CCcleaner is a good idea if your computer is cluttered by temporary garbage. Adaware is another useful software to remove stubborn ad cookies, not kaimati ! website cookies trying so hard to sell things to you by force. Another bad group is the spyware find a soldier like spybot search and destroy. Dont visit websites that always say you have won. Dont you wonder how you could have won in a competition you never participated. Uongo ni mbaya tena ni dhambi. Ukiwa na tabia ya ku kliki kliki vitu visivyo klikiwa shauri yako. Kitu ingine inaitwa defragmentation. In the process of creating and deleting files, your computers disk becomes full of holes which when you request for something your computers brain has to go through all those potholes to get it, click start, all programs, accessories, system tools, derfagmenter, choose a disk and defragment. Utapangiwa mafaili kupangiwa mpaka hutaamini. Ikishindikana back up your important files format your hard drives and re-install your windows - yaani kurudisha madirisha!
|
|
In simple terms Joomla is a program that helps you to manage your website. It is free and provided on a one click installation process in your Cpanel. By loging in, you can edit your site text, pictures and other features web-based. It has thousands of components, modules, plugins and templates both free and comercial from multiple joomla developers worldwide. It is under the general public licence and can be used by anyone. Joomla is a bright idea. this website is made of joomla CMS. |
|
I lost my joomla admin password what can i do? |
|
OOoops! What were you thinking. Ok Login to your Cpanel, click on phpmyadmin, select the joomla installation database, find and open the users table, open the admin user configurations, check on the password and you will find a strange combination of letters and numbers this is because you cannot get your password back but here is how you will manipulate it. change it to '21232f297a57a5a743894a0e4a801fc3' without the quotes and click run. Now go to your whatever site dot something slash administrator and use the password 'admin' without the quotes. Wow! you can login again. Now change the password immediately otherwise the lazy hacker will be right there editing your site! Good luck and don't forget your password again, ever! |
|
I can't edit my joomla template online, what can I do? |
|
You may install the joomla explorer component to easily work with files in your joomla installation. Alternatively zip it, download it and edit it in your computer then upload it normaly with the Joomla installer. |
|
What is the basic security practice necessary with joomla? |
|
Use strong passwords for administration, Use the right permissions for folders and files. Strive to use the latest version of Joomla at all times. There is a lot of help in the joomla forums plus some extra security modules you can use. Backing up your site once in a while is always a good idea; don't forget to simultaniously backup the database as well. |
|
1. Choose a domain name with any of the endings in our Jambo plan. 2. Make sure you agree to our terms of service.3. Pay using any of the methods given in the front page. 4. Provide the required information for account set up by filling in the order form. |
|
Is your hosting environment suitable for Joomla? |
Yes, even drupal, wordpress and many more. This is because we provide unlimited mysql databases and phpmyadmin. All these softwares are also provided in the control panel through fantastico deluxe auto-installation. We are also Joomla experts.
|
|
What is the minimum hosting period in the Jambo plan? |
|
One year is our minimum hosting period. You may pay for your webhosting account upto five years ahead. |
|
Can I cancel my Jambo hosting plan and get my money back? |
|
Yes if you cancel your service within the first 30 days of the paid hosting period or new registration,we will deduct the domain registration fees which is Ksh.1500 for .com, .org and .net. Add Ksh.1000 for any of the other domains, registration, renewal or transfer fees are not refundable. You will retain your domain name. |
|
Do you support other international domain name extensions apart from .com, .org, .net ? |
|
Yes we do, They are registered seperately. Registration price begins from Ksh.500 and above renewed annually. Different extensions have different prices. |
|
Can I host a domain I registered somewhere else? |
|
Yes, hosting costs will remain the same. Change the name servers and renew your domain annualy at your private registrar. |
|
What are the basics to transfer a domain to jambonex? |
|
Make sure the domain have not been registered or transfered within the last 6 months. Provide us with the authorization code. Unlock the domain. Change the administrative contact (E-mail adress)to the one we will provide (this ensures smooth authorization) Thats all we need BUT below are necessary factors to consider:- If your domain had data in form of website E-mail etc, make sure you back-up all your data before the transfer is initiated. Transfer takes about 5 days to complete if everything is in order. |
|
Who is an administrative contact of a domain? |
|
This is the person whose contact E-mail address registered with a domain has authority to permit that domain to be transfered to another registrar. The process is automatic and this is the Email address that will be contacted by the registry database. This Email must be upto date at all times. |
|
Will I be the owner of my domain? |
|
Yes, you will be the owner and administrative contact of your domain. We will be the billing contact of your domain. |
|
|
Technical Support